Definitions

• “The Agency” refers to our digital marketing agency, Echelon Media LTD.
• “The Client” refers to any entity that engages the Agency for digital marketing services.

Agreement to Terms

By engaging the Agency for digital marketing services, the Client agrees to adhere to these Terms & Conditions.

Services Offered

The Agency offers the following digital marketing services:

• Web Design
• Search Engine Optimization (SEO)
• Social Media Advertising
• Pay-Per-Click (PPC) Management
• Branding
• Hosting

Limitations of Liability

The Agency shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of its services. The Client acknowledges the use of the Agency’s services at their own risk. The Agency’s total liability for any claims under these terms shall not exceed the amount paid by the Client for the specific services provided.

Client Obligations

The Client is obligated to:

• Provide all necessary information promptly and accurately.
• Collaborate as needed to facilitate project progress.
• Adhere to payment terms as outlined in the contract.
• Inform the Agency of any changes that could affect the provision of services.
• Refrain from engaging with the Agency’s competitors during the contractual period.

Payment Terms

• A deposit equal to one month’s payment is required upfront.
• Monthly service fees are invoiced on the same date each month based on the date the deposit was paid.
• Late payments will incur a 10% monthly late fee.
• The Client is responsible for any legal fees incurred due to non-payment.
• All prices are quoted in British Pounds unless otherwise specified.
• Services may be suspended or terminated if payment is overdue for more than 14 days.

Jurisdiction

These Terms & Conditions are governed by the laws of England.

Client Agreement – Protection of the Agency’s Interests

Application and Entire Agreement

1.1 These Terms and Conditions, along with the provided quotation, govern the provision of services by Echelon Media LTD to the Client. Acceptance of the quotation or commencement of services constitutes agreement to these terms.

1.2 The agreement represents the entire understanding between the parties, superseding any prior agreements or understandings.

1.3 The Client acknowledges that they have not relied on any representations outside these written terms.

Services

2.1 Fees quoted do not include VAT or other applicable taxes.

2.2 A deposit is required upon acceptance of the quotation. Services may be withheld or terminated if the deposit is not paid.

Cancellation and Amendment

3.1 The Agency reserves the right to cancel or amend the quotation before acceptance or if services have not commenced.

3.2 Cancellations or amendments by the Client should be communicated in writing as soon as possible.

3.3 The Agency will endeavour to accommodate changes, which may incur additional costs.

Payment

4.1 Fees are invoiced upon completion of services or as specified in the quotation.

4.2 Payments are due within 5 days of invoicing unless otherwise agreed.

4.3 Late payments may attract interest charges.

4.4 Payments must be made in full without deductions unless required by law.

Subcontracting and Assignment

5.1 The Agency may subcontract or delegate obligations to third parties.

5.2 The Client may not transfer their rights or obligations without written consent from the Agency.

Termination

6.1 The Agency may terminate services immediately under certain conditions, such as non-payment or breach of terms.

6.2 Either party may terminate with 90 days’ written notice.

6.3 Upon termination, all due obligations must be fulfilled.

Intellectual Property

7.1 The Agency retains copyright over any materials provided during the services and will defend against infringements.

Liability and Indemnity

8.1 The Agency’s liability is limited to fees paid by the Client.

8.2 The Agency is not liable for indirect losses or damages beyond the control of both parties.

Data Protection

9.1 The Agency will handle personal data in compliance with GDPR, acting as a data processor.

9.2 Personal data will not be disclosed to third parties without necessary consent.

Circumstances Beyond a Party’s Control

10.1 Neither party is liable for delays caused by events beyond their control. Extended delays may allow either party to terminate the contract.

Communications

11.1 All official communications must be in writing and acknowledged by the receiving party.

No Waiver

12.1 Failure to enforce any rights is not a waiver of those rights.

Severance

13.1 If any part of these Terms is found invalid, other parts remain enforceable.

Law and Jurisdiction

14.1 Disputes under these Terms will be governed by English law and subject to the jurisdiction of English and Welsh courts.